RE-SSKEIN FAQS
A give-back credit is a reward we offer our community for participating in our circular return program. It works the same as store credit, and the best part is that they never expire.
Once your item(s) are received, you will receive an email that you've earn 10% of the item's original purchase price as give-back credit. Apply your give-back credit at checkout and enjoy shopping for new pieces.
Your give-back credits do not expire.
Any SSKEIN item(s) purchased from our site are eligible for a give-back credit. This ensures we can properly process your items and issue give-back credits.
No. Give-back credits are not cash redeemable and can only be used directly on sskein.co
Our goal is to make participating in our Re-SSKEIN program easy and convenient. We do not charge a shipping fee for your give-back returns.
Once you complete the give-back form by clicking the GET STARTED button on our Re-SSKEIN page here, we’ll email you a free shipping label to use for your return.
Your items will be processed once they are received at our warehouse. Please allow 5-7 days for your give-back credits to appear in your email inbox.
Every item returned through the Re-SSKEIN program is carefully inspected, professionally laundered, and thoughtfully mended to extend its life. They are then placed in our resell platform. Items that can’t be reused are responsibly recycled or composted whenever possible—keeping materials out of landfills and honoring their full lifecycle.
There is no time limit. Items can be returned for give-back credit anytime, supporting a more circular lifecycle.
No. It's currently only available in the United States.
Start your Re-SSKEIN return here & earn give-back credit.
